Delivery Policy

Our aim is to despatch all orders placed before 14:00 (Monday-Friday) within 24 hours of receiving the order. Orders placed after 14:00 or at weekends will be processed the next working day.
For UK orders, goods should normally be received within 5 working days. Overseas orders should normally be received within 10 working days.

Whilst we will make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery. Please notify us as soon as possible either by telephone or email if you do not receive your goods within a reasonable time. We will endeavour to get your goods to you as soon as possible or you may cancel your order and obtain a refund.

Refund Policy

If for any reason you are unhappy with your purchase you can return it to us in its original condition within 30 days of the date you received the item and we will issue a full refund for the price you paid for the item. You can expect a refund in the same form of payment originally used for the purchase.

This refund policy does not affect your statutory rights.

Privacy Policy

We will never disclose your information to any third parties. We do not intend to store any financial details.  Your contact details and email address are stored

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

We may collect, store and use information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.

 

Customer Service Contact
Dean Crouch
88 Manor Road
Chigwell
Essex
IG7 5PQ

Tel: +44 (0) 208 5026294

Email: dean@deancrouch.co.uk